Services
BPO Call Center
The greatest BPO solution partner you can trust. Being global leaders, we provide various BPO services that can push your business to the next level.
Customer Support
General Inquiries Addressing questions and accommodating the concerns of customers according to products, services, or policies. Technical Support Guide customers with technical issues or diagnosing. Order Status and Tracking Provide information to the customers regarding the status of orders and help customers to track their shipments.
Complaint Resolution
Handling Complaints: Experience trouble-free complaint resolution. We Categorize on time and effective solutions for your customer satisfaction. Escalation Processes For complicated problems, trust our seamless advance processes. We upgrade challenges to higher inbound support levels, ensuring every concern is addressed with proficiency.
Sales Support
Product Information: We Offer detailed information according to products or services to help customers make informed purchasing decisions. Assistance with Purchases: Guiding customers through the buying process and helping with order placement.
Virtual Receptionist Services
Call Routing: straight-up incoming calls to take possession of departments or individuals. Automated Responses: Provide robotic responses for basic queries through interactive voice response (IVR) systems.
Lead Generation
Mirrolex is an expert in converting visitors into reliable customers. We create an adapted database that takes captive customer preferences and concerns, keeping you up-to-date. Additionally, we continuously concentrate our scripts based on customer response to optimize customer acquisition and manage results.
Customer Retention Services
Validate that customer retention is more economical than appropriation, Mirrolex focuses attention on delivering unexpected experiences in every association. Our 24/7 deferential and professional support assures personalized attention and encourages experience relationships with every customer.
Product Promotion Services
Compete to reach your target market or plan a product introduction? Mirrolex experienced outbound call center team pursues increasing buyer satisfaction and enlarging market reach. We are excellent at providing informative, inquiries, promotional, and reminder services, ensuring your product or brand remains at the position of prominence of the consumer’s brain.
Appointment Scheduling
Well-organized appointment makes arrangements for increased time management, productivity, and decompress. Mirrolex enables absolute integration of your principles or our custom-built system for appointment bookings.
Call Center Solutions
Choose Us for Unmatched Expertise
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We believe that designing products and services in close partnership with our clients is the only
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